Frequently Asked Questions

Everything you need to know about ITECentral — pricing, features, setup, and more.

General

Is ITECentral really free?

Yes. ITECentral is completely free to use. There are no subscription fees, no hidden costs, and no credit card required to create an account. Every feature is available to all users at no charge — now and in the future.

What is ITECentral?

ITECentral is a free, cloud-based business management platform for small and medium businesses. It combines accounting, invoicing, inventory management, warehouse management, order management, ecommerce, and trade partner management in one system.

Who is ITECentral designed for?

ITECentral is designed for small and medium-sized businesses that need accounting, inventory, and order management tools without expensive software subscriptions. It works well for retailers, wholesalers, ecommerce sellers, importers, and service-based businesses.

Do I need to install any software?

No. ITECentral is fully cloud-based and runs in your web browser. There is nothing to download or install. You can access your account from any device with an internet connection.

Features

What features does ITECentral include?

ITECentral includes accounting and invoicing, inventory management, warehouse management, order management (sales and purchase orders), ecommerce store setup, and trade partner management. All features are included in the free account with no paid tiers.

Can I manage multiple warehouses?

Yes. ITECentral supports multi-warehouse management. You can create multiple warehouse locations, assign stock to each location, transfer inventory between warehouses, and view stock levels per location or as a combined total.

Does ITECentral include an ecommerce store?

Yes. You can launch a branded online store directly from ITECentral. Products, orders, and inventory sync automatically between your store and your back-office account. No separate ecommerce platform is needed.

Can I track both customers and suppliers?

Yes. The trade partner management module covers both customers and suppliers. Each partner has a profile with contact details, transaction history, outstanding balances, and payment terms. You can also store multiple contact persons within each organisation.

Does inventory update automatically when I process an order?

Yes. When a sales order is fulfilled, inventory levels for the sold products decrease automatically. When a purchase order is received, inventory increases. You do not need to manually adjust stock counts after each transaction.

Getting Started

How do I create an account?

Click "Create Free Account" on the home page. Enter your name, email address, and password. Confirm your email address and your account is ready. No credit card or payment details are required.

How long does it take to set up ITECentral?

Most businesses are up and running within an hour. The initial setup involves adding your company profile, creating your product catalog, setting up your warehouse locations, and adding your trade partners. Our getting started tutorial walks you through each step.

Where can I find help if I get stuck?

Visit the Tutorials section for step-by-step setup guides, or browse the FAQ for answers to common questions. Each module also has built-in guidance to help you get started.

Ready to get started?

Create your free ITECentral account and start managing your business today.

Create Free Account